FAQs

Frequently Asked Questions (FAQs)
What is SmartKard?
SmartKard is an advanced version of a traditional business card, enhanced with Near Field Communication (NFC) technology.
It allows you to share your contact information and more by tapping it on a smartphone.
What is NFC?
NFC stands for Near Field Communication, a short-range wireless technology enabling information sharing between compatible devices with a simple tap.
Is SmartKard safe?
Yes, SmartKard is the safest NFC business card in the market. Card details are encrypted for maximum security.
Are there additional fees after the purchase?
No, SmartKard is a one-time investment; no additional payments are required.
What if I need to update my details?
Unlike traditional cards, SmartKard allows you to update details easily through the online portal without reprinting.
What if my client's phone lacks NFC?
SmartKard provides a QR code on each card for scanning. Alternatively, you can share a link to your profile.
What are the benefits of using the QR code option?
The QR code option ensures universal compatibility, easy integration, and accessibility for older smartphones.
It allows for quick and efficient information sharing without the need for additional apps.
What information can I share?
SmartKard allows you to share contact details, websites, social media, keywords, photos, and more.
What if I lose my SMARTKARD?
In case of loss, visit our website to report it. As a gesture to existing customers, we offer a new SMARTKARD
at a 50% discount. Follow the instructions on our website for a swift replacement.
Why choose SmartKard?
SmartKard outperforms traditional cards, offering customization, better functionality, and a unique design.
Can I share my profile on WhatsApp?
Yes, you can easily share your SmartKard profile as a link on WhatsApp.
How do I update my profile?
Log in to your SmartKard portal using your credentials to edit and update any information.
What are the features and benefits?
Easy transfer of information, customization, secure encryption, and environmentally friendly.
Is there an affiliate program for SMARTKARD?
Yes, we offer an affiliate program. Refer friends and family using your unique affiliate link, and earn a 10% commission
for each successful sale. Commissions are deposited into your account monthly on the 10th.
What’s the delivery time for SmartKard?
Delivery times vary, but typically you receive your card within a week.
Who is SmartKard for?
SmartKard is suitable for professionals, entrepreneurs, business owners, or anyone seeking an advanced way to share contact information.
What can I print on SmartKard?
Similar to traditional cards, you can print name, job title, company, contact details, and more. Tapping allows sharing additional information.
Does SmartKard work on both Android and Apple?
Yes, SmartKard works on both Android and Apple devices with NFC capability.
How to tap using a SmartKard?
Hold the card against an NFC-enabled smartphone to initiate data transfer instantly.
How can SmartKard make me stand out?
SmartKard's unique technology and convenience can leave a lasting impression in networking situations.
How secure is the information on SmartKard?
SmartKard ensures maximum security with encrypted card details.
Advantages compared to traditional cards?
Instant data transfer, one-card solution, customization, digital integration, and enhanced professionalism.
Do clients need an app for tapping a SmartKard?
No, clients do not need an app for using SmartKard.
What if my SmartKard stops working?
Contact support for troubleshooting if your SmartKard encounters issues.
If lost, is information on SmartKard safe?
Block the card instantly via your account or contact support if lost or stolen.
Assistance with designing SmartKard?
Yes, the design team assists in customizing your SmartKard after purchase.
Do I need to download an app to set up SmartKard?
Yes, you need an app to customize and edit the personal information you want to display on your SmartKard.
Is SmartKard waterproof?
SmartKard is safe for low levels and short periods of water exposure.
Is SmartKard environmentally friendly?
Yes, SmartKard is eco-friendly, reducing paper waste compared to traditional cards.
How can SmartKard enhance my professional image?
SmartKard showcases tech-savviness, forward thinking, and attention to detail, enhancing your professional image.

Can SmartKard help with Lead Management?
Yes, SmartKard helps centralize information for prospective clients.
How easy is it to set up SmartKard?
Setting up SmartKard is easy; tap it on your smartphone and follow the simple setup process.

Contacting Our Customer Support Team Made Easy:
We're here to assist you every step of the way. If you have any questions, concerns, or need further assistance, don't hesitate to get in touch with our dedicated customer support team. Here's how you can reach us:

Email Support:
•E mail Address: info@smartkard.ca
• Subject Line: Briefly summarize your inquiry or concern.
• Message: Provide detailed information about your question or issue.

Why Choose Email Support:

•Written Documentation: Ensure a clear record of your communication for future reference.

• 24/7 Accessibility: Send your inquiries at any time, and we'll get back to you promptly during our operational hours.

• Comprehensive Responses: Our support team is committed to providing detailed and helpful information to address your needs.

Response Time:
• Our team aims to respond to your email promptly, typically within 24-48 hours during regular business hours.
Additional Resources:
• Check our FAQs and user guides on the SMARTKARD website for quick answers to common questions.

At SMARTKARD, customer satisfaction is our priority. Feel free to reach out via email, and we'll ensure you receive the assistance you need. Thank you for choosing SMARTKARD—we appreciate your trust in our innovative solutions!