Shipping and Delivery Policy

Shipping and Delivery Policy
At https://www.smartkard.ca/, we are dedicated to delivering excellence
and ensuring the complete satisfaction of our valued customers. Our
commitment extends to efficient shipping services, where we strive to get
your order to you as promptly as possible. Please take into account any
holidays that might affect delivery times. We are proud to offer same-day
dispatch for your convenience.

Shipping Process:
All orders for our products are processed and shipped within 0-3
business working days. Please note that orders are not shipped on
weekends or holidays. In cases of high order volumes, there might be
slight delays, and we appreciate your understanding. If there is a
significant delay in shipment, we will promptly notify you via email.

Wrong Address Disclaimer:
Customers are responsible for ensuring the accuracy of the shipping
address provided. While we work diligently to expedite processing and
shipping, there is a small window for correcting an incorrect shipping
address. If you suspect an error, please contact us immediately.

Undeliverable Orders:
Orders returned to us as undeliverable due to incorrect shipping
information may be subject to a restocking fee determined by us.

Lost/Stolen Packages:
https://www.smartkard.ca/ is not liable for lost or stolen packages. If your
tracking information indicates delivery but you haven't received the
package, contact us. In case of loss, visit our website to report it. As a gesture to existing customers, we offer a new SMARTKARD
at a 50% discount. Follow the instructions on our website for a swift replacement.

Return Request Days:
https://www.smartkard.ca/ allows returns within a 3-day period. Items
should be returned unopened and unused.

Out of Stock Item Process:
In the event of out-of-stock items, https://www.smartkard.ca/ offers the
option to wait until all items are in stock before dispatching.

Import Duty and Taxes:
Dealing with https://www.smartkard.ca/, you may be required to settle
taxes and import duties upon the items' arrival in the destination country.
Acceptance:
By accessing our site and placing an order, you willingly accept the terms
outlined in this Shipping Policy.

Contact Information:
For any questions or comments, please feel free to reach us at:
Email: info@smartkard.ca